Service
Your team should not need a spectroscopist
Programmes run from basic operation through to advanced troubleshooting. The design goal of the instrument is that a process engineer operates it day to day; training is what makes that true on your site.
Levels
Operation
Running a measurement, reading the output, recognising a good signal from a bad one.
Interpretation
What the spectrum and the model are doing, and what the residual alerts mean.
Troubleshooting
Diagnosing drift, fouling and signal loss without escalating every time.